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Original topic:

Pro mode bug report!

(Topic created on: 06-08-2020 05:36 PM)
Anonymous User
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Galaxy S10 Series

Hi,

i have just found a new bug in the camera app which was not there before.

I found that when shooting in pro mode the raw files outputted have no date taken in their metadata and so moving them around causes the pictures to loose the date solving this by editing the photo in windows like i always do with jpg if that is the case does not work since when re imported in the phone the date is changed immediatly to the latest modified date.

I have older (last year) raws in my phone and they do not have this problem so it must be a bug.

 

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2 REPLIES 2
AndrewL
Moderator
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Galaxy S10 Series

@Anonymous User: Thank you for bringing this to my attention. Next time the issue occurs, please submit an Error Report via the Samsung Members app, as this will help us to identify any issues that might be a contributing factor. 

 

1. Long press the Samsung Members icon on the Apps screen and tap 'Error Reports'.
2. Tap OK on the agreement popup for sending system log data.
3. Select Symptom category.
4. Describe problem in detail and SEND.

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Anonymous User
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Galaxy S10 Series

i have already sent the log, but i doubdt it will be useful since it is a bug which is always there and does not appear at times, i will give an update after i get a reply✌️