10-06-2020 06:26 PM
I downloaded the June 2020 update. I have tried to go to Languages ; Samsung keyboard; and the predictive text is greyed out so I cannot turn it on.
I have tried changing keyboards from English UK to English US. No joy.
Tried findinh the cache - cannot find it but I cleaned my apps.
Help!!!
Solved! Go to Solution.
03-07-2020 07:53 PM
Found another solution and finally I have predictive text back on. If anyone is still struggling try this.......
07-07-2020 02:40 AM
08-07-2020 05:54 AM
I have an S9+ and did the recent software update. Predicitive text and auto correct option is still greyed out after I tried the fix in this thread and also the other recommended fix regarding clearing cache. Has anyone come across any other recomendations?
09-07-2020 01:52 AM
09-07-2020 07:55 AM
Try restarting your phone in Safe mode, then the greyed out predictive text should turn blue and you can change it, then restart your phone again in normal mode. I tried everything else suggested on this site, and Safe mode was the only thing that worked for me
09-07-2020 09:24 AM
Thanks Fran, but it's not greyed out yet the predictive text still doesn't work
09-07-2020 09:28 AM
Oh dear, I don't know what to suggest then. There have been a lot of posts on here with various suggestions, and the Safe mode was the only one that worked for me. I hope Samsung might read the posts on this forum and see that so many people have had this problem since the last update, and try to rectify it.
13-07-2020 10:38 AM
This also happened to me after the last update. I'm on S9 and before the update a few weeks ago, the words I used frequently and several times a day were always available in the predictive text box (even full sentences sent in a previous text instead of having to use copy and paste) but now I'm having to type them in again everytime. The predictive feature isn't as reliable or accurate as it was.
17-07-2020 01:01 AM
This is probably related - the emoji search function has also stopped working. Just says "no results found".
31-07-2020 09:37 PM