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Original topic:

Predictive text and auto correct has stopped after June 2020 update on S10.

(Topic created on: 03-07-2020 01:13 PM)
Sunayana
Apprentice
Options
Galaxy S10 Series

I downloaded the June 2020 update. I have tried to go to Languages ; Samsung keyboard; and the predictive text is greyed out so I cannot turn it on.

I have tried changing keyboards from English UK to English US. No joy. 

Tried findinh the cache - cannot find it but I cleaned my apps. 

 

Help!!! 

40 REPLIES 40
Samcase13
First Poster
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Galaxy S10 Series

Thank you so much. Been annoying me for days! Managed to follow your instructions and worked. New keyboard looking abit funky, with even suggested emojis 😁

Levans93
First Poster
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Galaxy S10 Series

Im so glad it worked for you! It was annoying me so much😭🤣

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kersh2240
First Poster
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Galaxy S10 Series

i did all the above but then re-started my phone in safe mode ,you can then access the predictive mode again , it un-greys 

kersh2240
First Poster
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Galaxy S10 Series
see my post
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Fran36
Journeyman
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Galaxy S10 Series
I wanted to thank kersh2240 who suggested I restart the phone in safe mode, which I did, and then the predictive text was not greyed out any more, and i then switched off Safe Mode, and the predictive text is now working. Thank you kersh2240 - i cannot find your actual post to reply to. I had tried everything else that was suggested, and this was the only thing that worked, and was very simple.
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Fran36
Journeyman
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Galaxy S10 Series
Thank you kersh2240. I restarted the phone in safe mode, and then the predictive text was not greyed out any more, and i then switched off Safe Mode, and the predictive text is now working. Thank you kersh2240 . I had tried everything else that was suggested, and this was the only thing that worked, and was very simple.
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Simmmon
First Poster
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Galaxy S10 Series
It did not work
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KazBlue
First Poster
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Galaxy S10 Series

Thank you I have a lowly S9 plus but my keyboard all changed on last update and I didnt like it at all. So happy to have all back to normal thank you :face-with-tears-of-joy:

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Sheppy56
First Poster
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Galaxy S10 Series

I’ve got the same problem re the predictive text option being greyed out on my Galaxy S9. When I hold the power off button I don’t see. Safe mode option. Where is it?

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Rossmac70
First Poster
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Galaxy S10 Series

It doesn't work, still greyed out.

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