Poor Bluetooth connection?

[MPJ81]

My audio keeps dropping out when listening to music on my S10 via Bluetooth in my car and with my Sony Bluetooth speaker. Does anybody else have a similar issue?

[Brian_s1900]

Yes. this is happening with my car's bluetooth connection. 2017 Q7. Very annoying to try to listen to music with it dropping out every couple of seconds. 

[AndrewL]

Hi Guys,

This has been escalated to the developers in Korea by our R&D Team who will keep us updated on any progress. In the meantime please send error reports with log files immediately after the error happens via the Members app:

Samsung Members > Get Help > Send Feedback > Error Reports > [select error type] > attach a description and tick ‘send system log data’ > Send.

[MPJ81]

Thanks for following this up. Fingers crossed for a quick fix. My Spotify is currently redundant.

[Redleg]

At least you can connect your bluetooth, although one of my cars can see my phone pairing fails every time (2019 reg). The other car is fine.