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Original topic:

Please help s10 plus bought unlocked, brought to metropcs cant get any security patches or software updates

(Topic created on: 16-10-2021 01:52 PM)
geekneedshelp
Journeyman
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Galaxy S10 Series
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1 Solution


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Solution
geekneedshelp
Journeyman
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Galaxy S10 Series

This issue has been resolved we flashed T-mobile firmware to the device using Odin and the phone has gotten all updates through metropcs working perfect now! Thx

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9 REPLIES 9
xSteveuk
Hotshot
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Galaxy S10 Series
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geekneedshelp
Journeyman
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Galaxy S10 Series

Tried all that..but thx stumped..really strong wifi so definitely not the issue. 

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xSteveuk
Hotshot
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Galaxy S10 Series
Do you have any wired ear phones
Does it help with those plugged in
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ScottStewart
Journeyman
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Galaxy S10 Series
One of the main reasons updates don't work is due to the device been a none EU or a device originally locked to a none uk network. You can check your imei on imei24
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AndrewL
Moderator
Moderator
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Galaxy S10 Series

@geekneedshelp: I can see by the CSC codes that your Galaxy S10 is a US, Verizon branded device. Are you currently based in the US? 

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geekneedshelp
Journeyman
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Galaxy S10 Series

This issue has been resolved we flashed T-mobile firmware to the device using Odin and the phone has gotten all updates through metropcs working perfect now! Thx  we used Odin to flash. 

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Solution
geekneedshelp
Journeyman
Options
Galaxy S10 Series

This issue has been resolved we flashed T-mobile firmware to the device using Odin and the phone has gotten all updates through metropcs working perfect now! Thx

View solution in context

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geekneedshelp
Journeyman
Options
Galaxy S10 Series

This issue has been resolved we flashed T-mobile firmware to the device using Odin and the phone has gotten all updates through metropcs working perfect now! Thx  we used Odin to flash. 

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Jay217
Pioneer
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Galaxy S10 Series
If the device isn't running the correct software then it won't get the updates. Glad you managed to sort it out! 👍
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