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Original topic:

Pin code not working

(Topic created on: 30-12-2020 03:36 PM)
Nick00
First Poster
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Galaxy S10 Series

I have a Galaxy S10e and usually unluck my phone with the fingerprint scanner, but occasionally it asks for my pin code. Today it asked for the pin code again, but it isn't working. I am 100% sure I am using the correct pin code, since it asks for it daily. I already did a soft reset and reset the pin code for the sim card, but the pin code to unlock the phone itself is still not working. I now can't access my phone. Does anyone know what I can do to fix this issue?

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Pugs1957
Samsung Maker ★
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Galaxy S10 Series
Access your Samsung account in a PC and hit unlock.
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