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Original topic:

Photos look corrupted on my s10

(Topic created on: 10-11-2021 10:16 AM)
Allibi
First Poster
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Galaxy S10 Series
Can anyone help me to restore my pictures and videos on my phone. 
The older ones seem to show up as either a distorted image or a coloured square?
I checked my backups on Google and its the same. What could have happened, can they be saved?
It is happening to more and more. I desperately want to keep my pictures, please advise.
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1 REPLY 1
xSteveuk
Maestro
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Galaxy S10 Series
Hi
Try clearing
The cache and data
On the camera app

Then clear the cache on your phone

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/