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Original topic:

Phone unlocks in pocket

(Topic created on: 30-03-2019 10:28 PM)
MPJ81
Navigator
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Galaxy S10 Series

Ok, my phone is supposedly unlocked via fingerprint and pin number but it keeps unlocking in my pocket. It seems to be worse when I'm on my bike. Spotify started playing this afternoon and some of my quick settings had changed. It also ended my ride on Strava. Very annoying! Any ideas people?

76 REPLIES 76
Dcarlin
Apprentice
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Galaxy S10 Series

Mine is doing the same  Super annoying

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grilo67
Navigator
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Galaxy S10 Series
Try going to settings, motions & gestures, disable lift to wake and double tap.
MPJ81
Navigator
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Galaxy S10 Series
I'll give that a go. My S8 had those features enabled with the unlocking issue though. One of the S10s early adopter bugs I suppose.
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Dcarlin
Apprentice
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Galaxy S10 Series

Both are disabled and still doing it.  

Richmar83
Helping Hand
Options
Galaxy S10 Series

Is 'prevent accidental touches' turned on? I've got that enabled but turned off the lift to wake option (double tap is still enabled though) and never had an issue with it unlocking in pocket. If I hold hand over front sensor and then try doing anything then I get the 'Your phone is being protected from Accidental touches' screen message.

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MPJ81
Navigator
Options
Galaxy S10 Series
Yes, accidental touches prevention turned on.
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Ade65
Explorer
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Galaxy S10 Series

Is On-site body detection turned on in Smart Lock?

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Ade65
Explorer
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Galaxy S10 Series
On body 😂 bloody gesture keyboard 😂😂
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MPJ81
Navigator
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Galaxy S10 Series

Good call but on body detection is already off.

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