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Original topic:

One UI 2 Upgrade downloading but taking hours. Battery draining

(Topic created on: 20-12-2019 01:48 PM)
Julgil
First Poster
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Galaxy S10 Series

My phone started an update in the early hours - it is still updating and says there 13 hours to go!  In the meantime it is draining my battery .  I have switched it on and off and done a soft reset but that hasn't stopped it at all.  Has anyone else had this?  Any suggestions would be gratefully received.

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25 REPLIES 25
Paulus78
First Poster
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Galaxy S10 Series

Hey.. im having the same issue, trued all sorts (reatarts, cache clearing) just taking hours to download. 

 

Also asked Samsung suppoirt, no reaponse yet.

 

any help would be helpful

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StellarTraveler
Helping Hand
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Galaxy S10 Series

one took 15 hrs. No logic in that.

except severe server issues 

some used smart switch  instead.

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Savx
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Galaxy S10 Series

Mine is saying 5 hours now but I'm having the same it was 13 hours

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Miffy61
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Galaxy S10 Series

I am having same issue was on 12 hour left at 8am this morning . Its now 7pm on Sunday 22nd Dec and its telling me I have 20hrs left .. Its getting on my nerves . Samsung please sort it 

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WarriorGill
First Poster
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Galaxy S10 Series

I have been having the same issue. Mine started the update on Sunday 22nd Dec 19 at 08.00am and at 22.00pm when I was going to bed it said 5hrs remaining. It's now 06.25am on Monday 23rd Dec 19 and it is now saying 23hrs remaining and only half of the blue progress bar is filled.

What the hell is going on with it Samsung?

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Julgil
First Poster
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Galaxy S10 Series

Spoke to Samsung and they told me to pause the update and re-start it the following morning.  They seemed to think it was an issue as everyone was updating at the same time.  This did work for me in the end.

Savx
First Poster
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Galaxy S10 Series
Thanks will give it a go
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MaccaMK
Apprentice
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Galaxy S10 Series
Tried this a few times over last couple days - no joy each time, encounter same problem after every restart each morning. Quite frustrating!
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Murp2436
First Poster
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Galaxy S10 Series

Use a VPN then change your location to USA. Mines went from 18hours to 2mintues 🤟