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Original topic:

Notifications not working for Samsung Email

(Topic created on: 04/02/20 06:55)
S20
Apprentice
Options
Galaxy S10 Series

Notifications for the Samsung Email app are not working at all and I am unable to receive a notification banner or edge lighting notification whenever I receive an email. I am only able to hear the notification sound. I have notifications enabled for the Email app and I am also on the latest version of OneUI 2.0 and have updated the Email app to the latest version.

 

Please help!

7 REPLIES 7
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S10 Series

@S20 

 

Can you start by trying a soft reboot by turning your phone Off and On.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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S20
Apprentice
Options
Galaxy S10 Series

Thank you for your suggestion, but the issue still persists after restarting the phone.

BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S10 Series

Try turning the features off and then back on.

 

May not be the case but a downloaded app maybe causing issues.

 

Put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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S20
Apprentice
Options
Galaxy S10 Series

I have put my phone in safe mode but I am unable to access the Email app as it was not preinstalled on my phone. I have used the Email app in the Secure Folder but there is still no edge lighting or any notification banner at all, just the notification sound. I have also tried disabling edge lighting and disabling then reenabling notifications for the Email app, but I am still unable to receive any visible notifications, just the sound.

 

Please let me know if there is a fix! Perhaps it is an issue with the Email app itself? I hope it can be resolved.

MrsXander
New Member
Options
Galaxy S10 Series

I am having the same isssue I even factory reset my device back to factory settings & same problem... I feel it is a problem with the email app. Samung should consider in their next update to resolve this issue.

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Sunnyorlando
Observer
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Galaxy S10 Series

I'm having the same issue as well - and not just edge lighting, but any notifications. I get Gmail notifications, but none for the Samsung native/preinstalled app. I also am not getting notifications badges either. So the only way to know if I have an email is to open the app on aregular basis.

I've played with all the settings and no resolution.

This is a new S10 and it's been like that since setting up email.

 

 

 

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Angryjock
New Member
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Galaxy S10 Series
I too suffer the exact same as above
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