Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

No wireless charging since yesterday’s update

(Topic created on: 07-11-2019 08:58 AM)
797 Views
Organum
Explorer
Options

Since yesterday's update for finger id and bio security probs wireless charging has stopped after working fine.

 

On placing the S10+ on the base it makes the charge sound but does not charge.

 

i have dug out the fast charger and that is fine.

 

any ideas? Thanks

0 Likes
3 REPLIES 3
SaudA
Troubleshooter
Options
Hi @Organum

Try a Soft Reset to refresh the systems: Press and hold the Power and Volume Down buttons for 12 seconds until the restarts. Does this help? Can I also take the model number of the Wireless charger you're using?
0 Likes
Numpteenutz
First Poster
Options

I have the same issue after the latest update no wireless charging. Reset the phone no joy

0 Likes
Organum
Explorer
Options

In the end I found that 3 resets did the trick or at least after 3 resets wireless charging resumed.

 

I also have 3 screenshots since this is the same key presses! You just have to be brave and continue to hold the power + volume down until the Samsung boot screen appears. To make sure I continued to hold until the Samsung screen had appeared again and then released. Probably black magic but there we are.

 

Good luck

0 Likes