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Original topic:

no ring tone when making outgoing calls

(Topic created on: 15/09/20 22:17)
staceyr
Apprentice
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Galaxy S10 Series
I updated my.phone yesterday but since doing so whenever I make a call there is no dialing tone. The call connects but it doesn't ring. Can anyone help.
22 REPLIES 22
JoshW
First Poster
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Galaxy S10 Series
I have the same issue i hope this is solved soon.
Brian79
Apprentice
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Galaxy S10 Series
likewise its very irritating
AlanL
First Poster
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Galaxy S10 Series
both mine and my wifes s10+ now doing this since latest update.
Jasmen89
First Poster
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Galaxy S10 Series

Same issue when making outgoing calls no dial tone or ringomg tone. Its after the software update please help solve thia issue

KostasR
First Poster
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Galaxy S10 Series

Same issue here on a GS20. Have to toggle speaker on/off to get audio back. Extremely annoying and it started after the late update on August... 

Jasmen89
First Poster
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Galaxy S10 Series

So i just changed my network and put it on 3G and after doing this it seems to work bit when i put it back on 4G it goes again a bit annoying

Jayne3
First Poster
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Galaxy S10 Series

I had the same issue with my s10+ after updating my phone 2 days ago. I turned off VoLTE in connections/mobile networks and I can now hear ring tone when making calls. Hope this helps.

staceyr
Apprentice
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Galaxy S10 Series
thank u. it seems to have done the trick.
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markkilday1972
Apprentice
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Galaxy S10 Series

Hi I am having the same issue with my S10, the same since the software update a few days ago. It's fine when I call a landline but calling other mobiles there is only silence until the other person picks up. I tried turning off Volte but it made no difference.