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Original topic:

no notification sounds after latest update

(Topic created on: 22/02/21 22:54)
salival
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Galaxy S10 Series

My s10 phone recently updated to Android 11 with One UI 3.0. And since then I've been having problems with the notifications sounds. I have them ON. I get edge visual notifications but no sound. Luckily my Gear watch informs me. Anyone know of a fix? Thanks. 

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27 REPLIES 27
NICKY
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Galaxy S10 Series
I DON'T GET ANY NOTICE OF ANYONE TEXTING ME ON MESSENGER
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salival
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Galaxy S10 Series
what's app, Gmail, textra are all silent. it's a big pain.
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Mimo40
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Galaxy S10 Series
try wiping system cache clears most if not any old files left from old updates.
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salival
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Galaxy S10 Series
thanks for replying. can't actually find that anywhere. searched on Google and how to geek says galaxy phones don't have a system cache. does that sound right?
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Mimo40
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Galaxy S10 Series
what phone have you got?
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salival
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Galaxy S10 Series
galaxy s10
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Mimo40
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Galaxy S10 Series
Power off the phone 

Plug your data/charger cable in the usb c socket on your phone 

Plug the other end in to a laptop / tablet / headphones .

Press volume up Bixby and power buttons until the android man appears .

Once there use volume buttons to go up and down once on wipe system cache press power button to select then yes to wipe it then goto restart phone.

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Mimo40
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Galaxy S10 Series
I wouldn't do headphones just laptop
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salival
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Galaxy S10 Series
sounds like a daytime job. it doesn't lose anything I assume? appreciate your help.
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