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Original topic:

New S10 runs hot

(Topic created on: 22-10-2019 10:36 PM)
TAIL
Apprentice
Options
Galaxy S10 Series

I've only just received my S10 and know that phones get hot when you are doing the initial setup, while mine got VERY hot. 

It also drained the battery down to 30% in about 2 hours, while installing 100 apps (from my last phone) + updates + setting up. 

I've since used the phone and the top left (volume button side) get quite toasty, that's if I'm doing anything more than looking on Reddit etc, I have just used the camera for 2 minutes and the left side is now very hot. 

That to me seems too quick to heat up. I had a oneplus 5t previous and it never got this hot.

I've tried resetting the cache, doing a full reboot. The phone does cool down quickly, so it's been 2 minutes since I used the app and now it's back to a normal temp.

 

Any suggestions?

Or have a list the silicon lottery and would be best to send back? 

 

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6 REPLIES 6
BandOfBrothers
Superuser II
Superuser II
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Galaxy S10 Series

I agree phones will heat up when going through the set up process and back ups etc being downloaded.

 

However on normal use it should only warm up a little if your using the phone intensively i.e gaming.

 

In all honesty if I was within the cooling off period I'd have this phone swapped out especially if it's getting "very hot" and "toasty"

 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Cassidy007
Superuser II
Superuser II
Options
Galaxy S10 Series

Hi @TAIL , you can install Gsam Battery Monitor  from Google  Play Store and see your temperature each time of the day.

Please let us know  the temperature  and take a printscreen of it..  please allow a minimum  of 1 hour before the FIRST READING or the value will be wrong. Waiting  for this printscreen. 

 

I put mine as exemple for my Note 10+...Temperature  is the orange line.You have differents folders for temperatureYou have differents folders for temperature

 

 

Des petits trucs ou des choses que vous ne saviez peut-être pas ici: Le saviez-vous https://eu.community.samsung.com/t5/autres-smartphones/le-saviez-vous/td-p/3571736
TAIL
Apprentice
Options
Galaxy S10 Series

This is mine from today, very light usage, no videos / gamesThis is mine from today, very light usage, no videos / games

As you can see above battery hit 35 and that was just looking on Reddit, the rest of the day was just reading WhatsApps or sat on the desk.

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TAIL
Apprentice
Options
Galaxy S10 Series

This was after using the camera on the phone. The last bit being uploading the videoThis was after using the camera on the phone. The last bit being uploading the video

 

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Solution
Cassidy007
Superuser II
Superuser II
Options
Galaxy S10 Series

35 is very low, try gaming it could go at about 39. If I was you, I wouldn't worry with those result. 

Check mine when I play  Asphalt  9ASPHALT  9ASPHALT 9

 

 

Temperature when playing gamesTemperature when playing games

 

Des petits trucs ou des choses que vous ne saviez peut-être pas ici: Le saviez-vous https://eu.community.samsung.com/t5/autres-smartphones/le-saviez-vous/td-p/3571736

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TAIL
Apprentice
Options
Galaxy S10 Series
Brilliant,
To be honest today it was much much cooler than yesterday, hopefully it was just the optimisation / battery calibration and now it's all golden :smiling-face: