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Original topic:

My S10+ won't connect to a 2.4GHz wifi

(Topic created on: 18-03-2020 12:49 AM)
HamadT2
First Poster
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Galaxy S10 Series

So it happened 3 days ago, everything was fine until i noticed that whenever i connect to my 2.4GHz wifi it says signal without internet or something similar to that, it only connects to the 5GHz wifi and its fine, did anyone encounter this problem? 

3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Galaxy S10 Series

To be honest all my phones I've had have been fine @HamadT2 

 

Can you get to a Samsung Experience Store or Samsung Service Centre for them.to run a diagnostic  ?

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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mark115
First Poster
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Galaxy S10 Series

i have exactly the same problem, started about a week back...

JoburgDave
Journeyman
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Galaxy S10 Series

A few of us are having the same issue with the T290 Tablet - a firmware update kills the 2.4 GHz WiFi channel, and leaves you with 5GHz which is high speed but short range. See https://eu.community.samsung.com/t5/tablets/tab-a-2019-sm-t290-2-4-ghz-wifi-stopped-working-after-fi... 

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