20-06-2023 04:59 PM in
To run in safe Mode, mode where most third party apps are disabled. Pinpoints if they could be causing an issue https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
otherwise can you run interactive checks for Camera.Sensors in Samsung Members to see if anything shows up. Samsung Members-support-Diagnostics.
Check you are running latest software but that is not always the reason. pull down the quick settings Menu and check if camera Access is turned on. Alternatively go to Settings-Apps-Camera and check permissions, ensure Camera is Allowed. Check to see if camera is working now. Could also clear Data/Cache to Settings-Apps-Camera-Storage and clear Data and cache,Restart Device. Another idea is to clear cache partition:
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
20-06-2023 06:05 PM in
@laudobs10: If the issue persists, please can you provide further details of the issue you're facing with your camera? Are you accessing the camera via a third party application, or are you experiencing similar security restrictions when you open the Camera app? If you are seeing an error message or notification, please can you provide the exact wording, and at what point you encounter it e.g. when opening the app?
20-06-2023 08:05 PM in
@laudobs10: Thank you for clarifying that for me. Please try heading to Settings > Biometrics and security (or Security and privacy on Android 13) > Other security settings > Device admin apps, and check to see if any apps are listed that might be preventing you from accessing the Camera app. Let me know how you get on.