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Original topic:

Mute during a call?

(Topic created on: 10-01-2020 05:39 PM)
Vogal
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Galaxy S10 Series

Hello, after January update, my s10 is muting some calls, people stop to listening me and I can't ear them too. I've drop calls too. Never happen with December update.

 

Just remembered the same issue when s9 came out... 

 

 Clean install after Android 10.

 

Has happened to somebody?

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4 REPLIES 4
Ireibe
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Galaxy S10 Series

Reset network settings, Check the power options, Wipe the cache partition, if need be do a factory reset

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Vogal
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Galaxy S10 Series
So, the solution is, after each update, factory reset? (Tried everything else).

Sorry, but it's unacceptable. I don't have the time for that. I have more than 120 apps that I need to configure again. I had factory reset 3 weeks ago...
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Ireibe
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Galaxy S10 Series

@Vogal wrote:
So, the solution is, after each update, factory reset? (Tried everything else).

Sorry, but it's unacceptable. I don't have the time for that. I have more than 120 apps that I need to configure again. I had factory reset 3 weeks ago...

Nobody said that it is "the solution". It's a workaround. Until somebody finds a solution. Did you ask the support ? Can be contacted via Samsung Members App .

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Vogal
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Galaxy S10 Series
Will do, thank you.
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