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Original topic:

Multimedia messages

(Topic created on: 13-08-2021 01:59 PM)
Els2002
First Poster
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Galaxy S10 Series
My Samsung s10 won't let me send multimedia messages by text. It says something about software not supported. Anyone know how I can do this? 
3 REPLIES 3
TessM
Moderator
Moderator
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Galaxy S10 Series

Hey @Els2002 ,

I have found this guide with some steps to try to fix this. Can you please have a look at it and see if that helps? You can access this from here: https://thedroidguy.com/samsung-mms-wont-send-android-10-1126541

BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

@Els2002 

 

Ease check your Apn settings to ensure the multimedia part is correct. Your Network's Customer Support Page's will show you the correct one's for your contract type.

In your phone look at…

Launch Messages , Press the 3 little dots in the top right hand corner, More Settings,  Multimedia Messages,  Attaching Unsupported Files and toggle On Allow.

MMS needs mobile data turned On.

Also sometimes your network needs to provision Multimedia messages to work on your account.

MMS are also typically charged to send and have a file size restriction.

Personally I use WhatsApp,  Facebook Messenger or email to send photo's.


Current Phone > Samsung Z Fold³ 5G.

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robsj
Apprentice
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Galaxy S10 Series
I get the message came up as well.
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