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Original topic:

Microphone suddenly stops working

(Topic created on: 23-08-2020 07:42 AM)
First Poster

Hi everyone, hope youre doing great, last year i bought the s10 plus for my girl. It works perfectly 0 issues but its mic ( after a few minutes of recording audios vía messenger or whatsapp) stops working suddenly.

Let me elaborate, my girl recooords a lot of audios and most of them are just fine, but every now and then in the middle of one you get this sudden and loud static sound and it just stops recording any further audio doesnt matter if its 3 minutes long after that,BUT if she cuts the failed audio and start a new one it works perfectly. This has happened ever since i bought the phone, its the only issue so i dont really care too much, i just want to know if it means i have to repair the mic unit or something. Thank you!

(its the exynos ver, just in case) 

Samsung Members Star ★★

Hi @JeremyRodriguez 


Does this happen if you record just using the phones own video recorder ?


go over to your dial pad and type in *#0*#, this will bring up a number of tests to try.


A Samsung Experience Store or Samsung Service Centre can run a diagnostic test.


🌈 Stay Safe & Stay Alert.  🌈 



Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

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