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Original topic:

March update - app store updates extremely slow and battery draining a lot faster.

(Topic created on: 15/03/21 16:08)
alkirui
First Poster
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Galaxy S10 Series

After the most recent phone updates (Current version: G973FXXU9FUBD/G973FOXM9FU /G973FXXU9FUBD Security Patch level: 1 March 2021) I have noticed that ...1

1. updates through the google playstore are extremely slow in both downloading as well as installing.

2. the battery is draining very rapidly (perhaps because of the issue above). As an example, by this time of day, i usually have ~50% battery left, but today I am on 29%!

On the app updates, for example, facebook would go up to 92% and then get stuck all day; i thought it was just this app, but today I have noticed the same thing with Ring, got to 82% and then stalled.

Anyone else noticed this with their phones?

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11 REPLIES 11
Mohamed1603
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Galaxy S10 Series

👍
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Ksmy89
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Galaxy S10 Series
Have you cleared the cache in recovery mode? Always advisable to do this after software updates.
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alkirui
First Poster
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Galaxy S10 Series
I haven't tried that before. What are the steps to get into recovery mode and clear the cache?
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alkirui
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Galaxy S10 Series

Thanks for the suggestion! I tried it, but it doesn't seem to have worked.

I just went into playstore (a few updates waiting), and the same thing happened where the download goes partway and then stops. This time it was WhatsApp that is stalling. 

Is anyone else experiencing this?

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Ksmy89
Voyager
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Galaxy S10 Series
Next suggestion I'd make is going into your Play Store and Google play services app and clearing the cache in there

Settings>apps>play store>storage>clear cache

Follow the same steps for Google play services and then restart your phone and see if that makes a difference.
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Ksmy89
Voyager
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Galaxy S10 Series
If that still does not make a difference then follow the same steps and clear the data too for each app. You will need to sign back into Play store as it will wipe all the data held for that app.

Screenshot_20210315-171321_Settings.jpg

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adamlee
Helping Hand
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Galaxy S10 Series
apps have always installed slow for me on my S21U. must be a Samsung thing as my Huawei was pretty much instant install.
alkirui
First Poster
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Galaxy S10 Series
thanks again for the tips. Tried them all but still no joy. in addition, the battery life has been bad. First time since I got this phone that I've had to charge it before the end of the day. something in that latest update has definitely messed things up
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