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Original topic:

Lost pictures while transferring to secure folder.

(Topic created on: 01-06-2021 07:28 PM)
lordnoid
Journeyman
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Galaxy S10 Series

I was transferring a few pictures to my secure folder app, but apparently i never set it up but it seemed to move them anyway because they werent in my gallery anymore, (my phone acted a little jank during it though saying i couldnt transfer them because files were already being transferred but right after it did it anyway so) went to the app and set everything up, set up a password and all that, and i couldnt find them in the secure gallery either. Ive looked everywhere, the trash, google drive, anywhere that i thought they could be, and they weren't. Not totally devastating but I'd like to have them back.

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13 REPLIES 13
Andrea1987
First Poster
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Galaxy S10 Series

How did you do that? When I click on the secure folder app there is no Uninstall option. 

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tice34
First Poster
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Galaxy S10 Series

Hello Andrea1987, when you sign into your secure folder click on the 4 dots on the top right hand corner. Click onto settings in the drop down and scroll down to more settings, uninstall is in there, however I didn't try to uninstall i just searched for it. Hope this helps.

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JMS4206
First Poster
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Galaxy S10 Series
You can try going to recent photos in gallery it worked for me
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FelDuq
First Poster
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Galaxy S10 Series

Hello, The same happened to me.

You can find your pictures getting into:

Photos - Library - Utilities - Locked folder.

 

And that's it, hope it works for you. 

 

 

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