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Original topic:

Lockscreen shortcut not working?

(Topic created on: 04-12-2019 04:49 PM)
Bertie_bunghol
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Galaxy S10 Series

As I understand  it, lockscreen shortcuts have some that dont require the phone to be unlocked.  I've recently switched one of my shortcuts to torch, and now they dont work. I have to unlock my phone to use them.

I dont know if they worked before I changed them, as never used them.

Any one else had this?

Or am I misunderstanding? 

 

I'm on UI2, so maybe a bug? Cant report beta feedback now that its closed.

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4 REPLIES 4
TessM
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Galaxy S10 Series

Hi @Bertie_bunghol ,

 

that is odd. have you tried to replace this with a different one to see if the issue persists? That will help me determine if the issue is with the torch itself or with the lock screen shortcuts. 

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Bertie_bunghol
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Galaxy S10 Series
Seems to have sorted itself
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TessM
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Galaxy S10 Series

Glad to hear! You know where we are if you need anything else. 

 

Have a nice evening @Bertie_bunghol 

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jackie12121
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Galaxy S10 Series
Hi i just got a samsung and neither my lockscreen torch or camera work.
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