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Original topic:

lock wallpaper turning off

(Topic created on: 24-09-2020 10:20 PM)
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jt82
Apprentice
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Hi, right this may sound silly so bare with me.

So, my S10 won't hold a lock screen wallpaper, it will stay live for 5 minutes but then it just reverts to a black background out aka their is no background. I've tried it in safe mode & it does the same, although with a 30 minute gap, instead of 5 minutes. My S8 did the same thing so I assume its something I'm doing wrong.

Any ideas what could cause this?

JT82
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BandOfBrothers
Samsung Members Star ★★
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I'm not using your model of phone @jt82 but to be honest I've not had an issue either using a static wallpaper or with the video wallpaper I'm using right now.

 

Where is the picture  / wallpaper located in the phone your using and where did you get it from ? Perhaps it's not compatible.

 

What happens if you use a pre loaded wallpaper from the phone?

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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