16-07-2019 01:35 AM in
I'm having issues with the LED cover music player after the android update (some other people have noted having issues with it in another thread https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Is-it-possible-to-disable-music-contr....)
If I don't open any music players everything operates as it did and should, but if I open a music playing app (spotify, podcast addict, etc.) play something, and then close the application, the cover still displays the music controls, and will re-open the app if the controls are touched which is very very irritating.
Is this a ""feature"" or a bug?
Some options for "fixing" this have been noted as:
Very disappointed in this. I'd been underwhelmed by the support/functionality for the case previously but it did the job to a reasonable level. This is no longer a reasonable level.
Solved! Go to Solution.
16-08-2019 07:14 AM in
Just got the software update which seems to have fixed the issue.
A month and a half of pure frustration. Lovely. Really unimpressed with this, honestly, but at least it's better now.
17-07-2019 10:31 AM in
If it helps i figured out how to stop it on beyondpod and should work on other things
Go to settings --> apps --> beyond pod --> notifications
Now ENABLE notifications
Yes that makes no sense but trust me
Then untick all the other options, but leave the top one ticked so they are enabled but
Lockscreen says dont show notifications
That should be it, though some apps may need more options
17-07-2019 10:06 PM in
No dice, unfortunately.
I've toggled all of these on and off (and in other apps) but I'm still having the issue. Thank you for the suggestion though!
17-07-2019 10:06 PM in
17-07-2019 10:29 PM in
Sorry to hear that. It totally fixed it for me with beyondpod the podcasting app.
The only other thing I did was:
Settings--> Advanced features--> Accessories --> turned off Automatic Unlock for the LED View Cover
Below are my settings for Beyond Pod app
17-07-2019 10:38 PM in
I had the exact same problem, was fine for a couple of months since since launch date of the S10 until like a week or two ago. Probably a software update that caused it... kept on playinh music when I closed it and put it in my pocket.
To fix it, I took the phone out of the cover. You'll see a sticker with some info at the bottom. Peel it off and place it at the top of the cover under the gap. Then take a piece of small paper and cover the area that you just exposed.
Put your phone back into the cover and Bob's your uncle.
Until Samsung brings out a fix, this is my alternative. Use it, don't use it...
When the fix comes, just put back the metalic sticker against the pins and reverse everything...
18-07-2019 02:20 PM in
Same problem here. It is very embarassing when cover is pressed accidentally and music starts in a work room.
I'll wait for next update. If not fixed I'll throw it to the garbage.
23-07-2019 06:13 AM in
Yep I'm having the same problem, started for me yesterday, after I installed an update in the morning. Those fixes mentioned are not fixes imo.
23-07-2019 09:18 PM - last edited 23-07-2019 09:19 PM
Thanks riaandl that really worked for me and solved my problem at least temporarily. It was very annoying sitting in business meetings while suddendly some of my music started to play 😉
24-07-2019 01:38 AM in
Same problem here since the update. Samsung please fix!!