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Original topic:

Is my Samsung Galaxy s10 plus original or not?

(Topic created on: 01-02-2021 07:24 AM)
Antoanet
Apprentice
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Hi guys!

I recentlybought brand new Samsung Galaxy S10 plus from a small shop in my city, with warranty and everything. When I opened it, it seemed that there were fingerprints on the back protector. I called a Samsung rep right away to check the IMEI and they said all was fine and I must have encountered a phone checked by QA right before packing. The Bixby button is working, the fingerprint lock also, the wireless powershare, both cameras, the *#0*# diagnostic code, the charger seems original (I checked on samsung website)... but I still seem to be worrying. Can you tell me if all of this - the IMEI and the list above - is enough to tell it is 100% original and not counterfeit? I've heard that the counterfeits can even have a real IMEI... Sorry for the obsession, but the phone costs a lot of money.

Best,

A.

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5 REPLIES 5
AshS23ultra
Black Belt 
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the true answer is if it feels like a samsung flagship, the screen is beautiful and clear, the camera and software is good and there is no gaps in the body then it will be real. fake samsungs are rare you tend to get fake iphones more that run android.
nowdeleted
Big Cheese
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there are a number of apps in the play store that will check if your s10 is genuine
download and check .... then once satisfied... delete the app
Pugs1957
Samsung Members Star ★
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Typically on a fake, Bixby doesn't work, nor things like fingerprint and face recognition. Also storage will be a lot less than it should be. Lastly, the processor is likely to be MTK.
JAMES4578
Samsung Members Star ★★
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@Antoanet  obviously you have made a number  of checks  and seems there are no warning signs, with the diagnostic tests coming out fine.   For other  members benefit a bit more about tests here.  https://android.gadgethacks.com/how-to/test-your-samsung-phone-Diagnostics 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

Antoanet
Apprentice
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@JAMES4578 Thank you!  Yesterday I got the Android 11 update, so I suppose this is another proof, fakes don't get the updates as far as I know. I also did the Antutu test, which showed a score of 414139, which is similar to other Galaxy s10+ devices.

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