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Original topic:

Internal memory full "other" category

(Topic created on: 23-07-2020 08:27 PM)
Venom7000
Voyager
Options
Galaxy S10 Series

My internal memory is full. 80% is in "other" category.

 

Can someone help me.

How do I locate this "other"? How do I delete this "other" category files?

 

16 REPLIES 16
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series

Quite a bit of the storage is taken up by the Android Os and some gated off for future updates @Venom7000 

 

These links and some more from a Google Search may help.

 

us.community.samsung.com/t5/Galaxy-S9/Storage-Space-quot-Other-quot-Filling. 

 

How-to-free-up-storage-on-android. 

 

I would also suggest using your Device Care to clear up your storage.

 

A person can also turn Off their phone and then from a set series of button presses go into the phones system files and clear the cache files. No info is lost this way.

 

As a last resort back up and remove any relevant Sd card and factory reset.

 

I always suggest to a person when their looking to choose a phone is that to go with as much storage they can afford to be able to future proof the purchase.

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

Venom7000
Voyager
Options
Galaxy S10 Series

Yes I read this before.

Device care is how I realised that "other" are taking up 80% of storage.

Device care doesnt help here. The phone is optimized already to 100%.

 

I know OS takes up some storage. But cmon its not 80% of the storage. 

Any way to see better where are those files that took up 80% of internal memory?

 

I know for a fact that this is not how the device was shipped with. This other folder grew over time

Je655
Helping Hand
Options
Galaxy S10 Series

Most of this data would be in your apps, you can view the size of each app individually and sort by size. Make sure to clear the cache files or delete apps you dont use.

Settings>apps>(3 dots) sort by size

Venom7000
Voyager
Options
Galaxy S10 Series

Its my fathers phone. He has 2 non Samsung apps downloaded.

Rest is stock apps.

I will try the cache thing

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Je655
Helping Hand
Options
Galaxy S10 Series

There is no really good stock option for browsing the files and viewing there size at the same time. Cx file explorer on Google play offers a great analyze option that will allow you to view what is taking up the most room

 

1. press analysis 

2. Under main storage click more

3. Once your done clearing room delete the app

 

https://play.google.com/store/apps/details?id=com.cxinventor.file.explorer

Herman_332
First Poster
Options
Galaxy S10 Series

Thank you, this app is awesome)

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Namrepus
First Poster
Options
Galaxy S10 Series

I do not know if you have figured this out or solver it 100% but I thought I might add some info on what my phone did and how I got it to work. So my phone - which is a Samsung s10e if that makes any difference - randomly showed this "OTHER" storage location with 109 gigs of my 128 gig S10e recently. And I am usually a "clear cache" and move apps to SD card kind of phone owner. I also monthly pull all my phone videos, pics, and screenshots off my phone - so I knew this was bogus. I could not for the life of me figure out how. I did the check apps in storage - check apps in data cleaner - and nothing showed up. But what was off was my list of apps which at that time was showing like 8 gigs or so. It was showing EVERY app I had at like 35-25 kb or less. And I was thinking - "there is no way that is possible" because I know for a fact a select few were 3 or 4 gigs each for sure.  So I followed this info and thought - I will try the rebot+cache clean. So I did that - did the whole reboot thing: 
Wipe cache partition: Samsung Galaxy S10 | T-Mobile Support (t-mobile.com) 
And then I noticed in the list of the reboot screen at the bottom it has this option on my phone to "Repair apps" that I have never seen in a screenshot before online Goggling this.

 "Samsung S10e - Repair apps" screen pic."Samsung S10e - Repair apps" screen pic.

So after I did the cache cleaning I was thinking "maybe this has something to do with it" and I clicked it too. At that moment it reset my phone and rebooted back to my regular screen. But this time when I went into the device care and apps list it was showing around 40 gigs of apps and actually showed me the real storage space for the apps with a lot of storage space taken. So I was then able to go back through and delete a few and move some again. 

Hope this works for someone else or helps someone in the future. 

 

Knolle
First Poster
Options
Galaxy S10 Series

Thank you, it worked nicely 😊👍🏻

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Smckinney14
First Poster
Options
Galaxy S10 Series

I am about a year too late to the party but I figured it out. Go to My Files -> Internal Storage -> DCIM. I found videos, photos, and screenshots that were previously trashed and deleted from the trash. Not sure why they were there but I got my other down from over 45 gigs to 4 gigs.

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