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Original topic:

Instagram doesn't work

(Topic created on: 07-08-2022 02:28 AM)
monaffmm2020
First Poster
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Galaxy S10 Series
I used Instagram normally. But after logging out of my 2 accounts I'm not able to access the login screen anymore. When I open the app nothing happens, just a black screen. I already tried unistalling and re installing it various times and also restarting the phone,  S10. 
It works only on a browsing page . 
Any thoughts?
Thanks 
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1 REPLY 1
JAMES4578
Samsung Maker ★
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Galaxy S10 Series

Hi @monaffmm2020  Apparently  this is an ongoing issue.   Firstly ensure you have the latest update for Instagram,  try clearing the cache and Data though uninstalling and reinstalling should have the same effect.  You could see if it makes any difference if you are using Mobile Data or wifi.  Sometimes though need to wait till Bugs are patched. 

Some information here https://www.followchain.org/how-to-fix-instagram-black-screen/     https://insta-helper.com/en/the-black-screen-when-entering-instagram-on-the/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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