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Original topic:

Incoming call issue sounds like underwater

(Topic created on: 10-01-2023 09:15 PM)
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MarkBatch
Journeyman
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Help, whenever I receive an incoming call it sounds like the person is underwater. Outgoing calls are fine so the microphone and speaker are fine. I have tried clearing the cache on the phone app but still the same. It also is the same if from a landlines or mobile incoming call. I don't really want to do a full phone reset if possible. Thanks in advance.
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3 REPLIES 3
Vickyster
Student
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What there any resolution to this. We have the same.
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MarkBatch
Journeyman
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I changed providers in the end from EE to Sky mobile.
Vickyster
Student
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Ironically this is happening for us on Sky. We've narrowed it down to likely service provider issue rather than the phone. Will ring them tomorrow 😭
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