Impossible to get a Samsung Galaxy S10 International model phone repaired in Canada.

[Jean Aumont]

Hi,

My name is Jean Aumont and I live in Montreal, Canada.

I am trying to get my Samsung Galaxy S10 dual sim phone repaired.

Model Number: SM-G973F/DS

I have contacted :

1. Samsung Canada (1-800-726-7864)
2. Samsung Technical Support (1-888-751-4078)
3. Samsung Montreal (514-316-8857) Address: 5395 Rue des Jockeys, Montreal, QC, H4P 2T7
4. Futur Tel (905-415-2388) Canadian repair center in Ontario
5. Samsung USA
6. UBreakiFix (514-542-3636)

None of those people were able to help me with the simple question:
"Where do I send the phone to get it repaired?"

I have spent more than 8 hours on the phone or chat with Samsung and got no valid response.

I would really appreciate your help !

Thanks,

Jean Aumont

[Glenntech]

Can you remove your IMEI numbers and serial number from the post.
These are not information that should be shared here