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Original topic:

IKONIK Skin samsung s10

(Topic created on: 01/07/19 18:03)
Get_Gn0med
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Galaxy S10 Series

Everytime i try to reedem my IKONIK offer i get a error called (E400001/PaymentMethodListActivity/com.epicgames.fortnite)"  i am using a brand new samsung s10 anyone knows a possible problem and fix? thanks

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11 REPLIES 11
AndrewL
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Galaxy S10 Series
@Get_Gn0med: Please can you confirm if you have completed the following steps?

1. Download and launch Fortnite on your qualifying Samsung device.
2. Sign in to your Epic Games account or sign up for a new Epic Games account.
3. Go to the Store. The Fortnite Galaxy iKONIK outfit should appear in the Store. Tap on it. Make sure your store is set to Samsung in Settings > Account.
4. A notice will pop up asking you to register a credit card, if you have not done so already. Click Next on the pop-up and register a credit card (your card will not be charged).
5. Tap the Fortnite Galaxy iKONIK outfit again to complete the redemption by 12/31/19.
6. Your Fortnite Galaxy iKONIK outfit will be available in your LOCKER within your ACCOUNT AND EQUIPMENT. You will also receive the Scenario emote as part of this redemption process.

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Get_Gn0med
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Galaxy S10 Series

It happens after i try and register my card

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Get_Gn0med
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Galaxy S10 Series
aka step 4
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AndrewL
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Galaxy S10 Series
Are you able to try with another card to see if the issue persists? If not, try uninstalling an reinstalling the Fortnite app and attempting the registration process again. Let us know how you get on.

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Get_Gn0med
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Galaxy S10 Series
Now when i try to enter it on the My Page screen i get an (U1000/P/04HGK) error
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AndrewL
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Galaxy S10 Series
Do you have a Samsung account registered to the phone? If not then please go to Settings > Accounts and Backup > Accounts > Add Account > Samsung, then proceed with the steps above to claim your skin. If your problem persists then please can you confirm where you purchased your phone, as if you are currently outside the intended region then this can cause issues when redeeming the offer.

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Get_Gn0med
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Galaxy S10 Series
Yes i have an account added. I Tried other cards but they dont work either. I bought the phone i am from and where i am right now Is Poland
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Get_Gn0med
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Galaxy S10 Series
Hi im still having problems any fixes?
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Get_Gn0med
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Galaxy S10 Series

i wanted to reedem my IKONIK skin but now i get a protection from fraud error or something. anyone could help me

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