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Original topic:

I can't update my device

(Topic created on: 20/10/20 21:24)
oluwarantimisirere
New Member
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Galaxy S10 Series
Each time I search for updates on my Samsung Galaxy S10 the result i get is "your device isn't supported " what do i need to do?
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8 REPLIES 8
Maroš
Pathfinder
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Galaxy S10 Series
what u want to update? one ui or ?
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oluwarantimisirere
New Member
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Galaxy S10 Series
Software update
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Maroš
Pathfinder
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Galaxy S10 Series
samsung have to send it out, but u will get it, just everyday have a look on it and try
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oluwarantimisirere
New Member
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Galaxy S10 Series
I have tried checking on many occasions but the response i get is still the same since February that's why I'm a little bit worried
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Notty72
Apprentice
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Galaxy S10 Series
try a software update on your computer download the software off the samsung website, if that doesn't work backup your phone with the samsung software on your computer and factory reset your phone.
oluwarantimisirere
New Member
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Galaxy S10 Series
thanks
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BandOfBrothers
Superuser I
Superuser I
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Galaxy S10 Series

@oluwarantimisirere 

 

First try Samsung  Smartswitch.

 

If that does not work then also try a Samsung Experience Store or Samsung Service Centre who can take a look. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.0/ Android 11.

oluwarantimisirere
New Member
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Galaxy S10 Series
ok
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