How to change the region?

[Alexandr112]

I live in another country, my phone does not receive updates because of the wrong region! How do I change it?

[Maroš]

doesnt work that way, your phone recieve updates when they are available

[Alexandr112]

It hasn't been updated in a year.

[TRY2HELP]

just reset your phone that the quickest way

[Alexandr112]

In technical support Samsung I was told that it is not updated because of the wrong region!

[Alexandr112]

I already gave him a reset, nothing helped.

[TRY2HELP]

when you reset and start your phone up does it ask for your region you in

[TRY2HELP]

you need to do a hard reset that wipe everything of your phone, to set it to manufacture default, just like when you bought your phone from new

[Maroš]

or go to google play store and do it manualy

[WelshPaul]

If you're using a handset in a region that it was not meant to be sold in then you won't get any firmware updates. No amount of swapping sims, factory resets or visits to the play store will fix that! I guess it's Samsungs way of flipping the middle finger to anyone who dares to try and save a few quid on buying an import. 

Go to Sammobile and download the Firmware you need for your region then download ODIN and follow the steps to manually update the phone.