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Original topic:

How long will the Galaxy Buds take to arrive?

(Topic created on: 14/03/19 08:31)
ConnorM
Explorer
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Galaxy S10 Series

How long does it take to receive the Galaxy buds?

 

I have been successful and now the track my claim page reads 'Validated' does this mean it is the last phase per say and I shall be recieving my ear buds soon? Or will there be an email follow up saying 'Dispatched' etc.

 

Thank you!

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36 REPLIES 36
Dr_ic2
Navigator
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Galaxy S10 Series

Mine was validated today and the email states within 30 days  

Archie78
Explorer
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Galaxy S10 Series

Mine was validated yesterday  and now states "Validated...Sent for fulfillment" so it looks like it's at another stage before actually  be sent out...

Colin19
Troubleshooter
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Galaxy S10 Series

Will take upton30 days from day your claim being validated.

Jim7
First Poster
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Galaxy S10 Series

My validation quoted that the buds would be with me in the next 30 days. Not happy as I bought the phone outright  on the 21st expected the buds in same package as I had bought direct from Samsung. Not happy in the slightest 

Colin19
Troubleshooter
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Galaxy S10 Series

@Jim7 wrote:

My validation quoted that the buds would be with me in the next 30 days. Not happy as I bought the phone outright  on the 21st expected the buds in same package as I had bought direct from Samsung. Not happy in the slightest 


I also bought outright. But as i've said before, we have a twenty eight day cooling off period, so if they sent the buds with the phone, and you decided that after say 10 days to return, how would they be sure that the Buds were not used!! or would be returned? 

As they would not be allowed to sell them on again as a used product.

Jim7
First Poster
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Galaxy S10 Series

Nice corporate  answer  but as I had traded in my s8 would not have left myself without  a phone . Unfortunately  this has made me step back from upgrading my tab2 to latest version & also the smartwatch as a pre order. So buds value of £139 has stopped a possible £1000 spend. Nice own goal samsung

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Colin19
Troubleshooter
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Galaxy S10 Series

@Jim7 wrote:

Nice corporate  answer  but as I had traded in my s8 would not have left myself without  a phone . Unfortunately  this has made me step back from upgrading my tab2 to latest version & also the smartwatch as a pre order. So buds value of £139 has stopped a possible £1000 spend. Nice own goal samsung


I also traded in S8 but had phone til S10 came, then sent back S8 

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Daimo666
Apprentice
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Galaxy S10 Series

That's not the point the buds are advertised as a FREE GIFT 

mozzauk
Apprentice
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Galaxy S10 Series

@jim7 why did you expect them to be in the box, when all the online sites including Samsung said to obtain the buds, it was by redemption and the leaflet was in the box...