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Original topic:

How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 21-02-2019 04:38 PM)
Tommylamb
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So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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255 REPLIES 255
bigkahoonas
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its just a blank screen when i click on the link
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Colin19
Troubleshooter
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@bigkahoonas wrote:
its just a blank screen when i click on the link

https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10/How-do-you-claim-the-galaxy-ear-buds-with-th...

 

Follow link. Samsung know about error and are working on it.

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esmee42
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How do I claim them in the Netherlands? 

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Kriegar
Journeyman
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Don't trust them when support say they will contact you back... They NEVER do.

 

Samsung has quite literally the worst support team I have ever experienced.

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BenvZ
First Poster
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rustig wachten, servers overbelast. zo nu en dan opnieuw proberen. je hebt een maand de tijd.

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esmee42
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Thanks, maar ik weet sowieso niet waar ik moet zijn als ze het wel weer doen..

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BenvZ
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Op je telefoon naar Samsung Members en daar naar Voordelen. Daar kan je op de claimknop drukken

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esmee42
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Dankjewel!

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ashleym
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hi ive been trying to order my galaxy buds for the last 2 hours, the page will not load

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Doncsicso
Journeyman
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The promotion doesn`t even show up in my Members app... I don`t even have a Benefits tab... and there`s no earbud promotion showing under the news&tips section either.