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Original topic:

How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 11-03-2019 07:27 PM)
Tommylamb
First Poster
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Galaxy S10 Series

So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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255 REPLIES 255
Xxdrt
Student
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Galaxy S10 Series

Yeahh.. mine doesnt even been approved yet they only say thank you for registering and done..

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dman1
Journeyman
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Galaxy S10 Series

I didnt even receive a confirmation that I registered for the earbuds haha

Colin19
Troubleshooter
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Galaxy S10 Series

@Xxdrt wrote:

How do i track my claim??


https://20191.samsungpromotions.claims/gb/en/claims/galaxybuds/get-started

 

Follow this link if you’re purchased in UK 

 

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Xxdrt
Student
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Galaxy S10 Series
neinn, i purchased in germany... thanks you anywayy
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B83
Journeyman
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Galaxy S10 Series
Just keep an eye on your email and make sure to check your spam folder.. mine happened almost instantaneous.. as soon as I put my information in and hit the button I got an email saying thank you for registering and that I should receive an email for approval and not even 15 seconds I got another email saying that it was approved..
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TommyBox
First Poster
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Galaxy S10 Series

Not correct. I got the deal. It only matters when you bought it. If you bought it before the launch on march 7. - then you can claim it. No matter if you are a new or old costumer . :smiling-face: 

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fbrzp
Student
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Galaxy S10 Series

I submitted my claim yesterday and still waiting. They do say it can take up to 7 days so I'll just have to be patient. But not going to lie, this whole thing feels like I'm claiming some cheap coupon and not an add-on to a premium, expensive phone. Why they didn't just ship the earbuds with the phone is beyond me.

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Colin19
Troubleshooter
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Galaxy S10 Series

@fbrzp wrote:

I submitted my claim yesterday and still waiting. They do say it can take up to 7 days so I'll just have to be patient. But not going to lie, this whole thing feels like I'm claiming some cheap coupon and not an add-on to a premium, expensive phone. Why they didn't just ship the earbuds with the phone is beyond me.


The only reason I can see why they didn’t send out buds with phone, is due to distance selling, we have a twenty eight day cooling off period. And if you had used the buds they could no longer sell them or forward them onto someone else as new!! 

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Patwalsh66
First Poster
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Galaxy S10 Series

Same  here  live  in  Ireland does  anyone  know  how  to  get  them cheers 

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Colin19
Troubleshooter
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Galaxy S10 Series

@Patwalsh66 wrote:

Same  here  live  in  Ireland does  anyone  know  how  to  get  them cheers 


Follow this link

 

https://20191.samsungpromotions.claims/gb/en/claims/galaxybuds/get-started

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