21-02-2019 05:38 PM in
So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere
Solved! Go to Solution.
08-03-2019 05:12 PM in
Same
08-03-2019 05:15 PM in
I have the s10+ today ordered last week but when I click on the claim the buds on the app the screen goes blank!
Are others having this issue......phone is very very slick by the way 😁
08-03-2019 05:21 PM in
Yes I got the blank screen too, give it a few hours
08-03-2019 05:30 PM in
I managed to get mines in now. Been down all day though
08-03-2019 05:36 PM in
Yeah I just tried for it to say i was invalid! Check conditions!!!! Got a feeling this is going to be a drawn out issue
08-03-2019 05:38 PM in
My Members App doesn't even show the offer anymore, it did earlier then the blank screen but now its disappeared from the Member App completely.
08-03-2019 05:39 PM in
Another quick one. My gear s3 wont charge on it
08-03-2019 05:44 PM in
Being on hold for 15 mins so far sent message too I'm assuming it's so busy as it's launch day even so you would think they would be ready for the weight of traffic coming their way
08-03-2019 05:45 PM in
I had them showing as a benefit - clicked it, got the blank screen and now it's vanished entitely.
Is this a scam?? He we blown £900 on a phone under the false provision of a free gift?
08-03-2019 05:50 PM in
Its now been removed from the benefits part on the app. Guessing they are having issues and will be back up once sorted?
