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Original topic:

How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 08/03/19 17:12)
Tommylamb
First Poster
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Galaxy S10 Series

So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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255 REPLIES 255
Olvr222
First Poster
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Galaxy S10 Series

Same

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S1gar
Observer
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Galaxy S10 Series

I have the s10+ today ordered last week but when I click on the claim the buds on the app the screen goes blank!

Are others having this issue......phone is very very slick by the way 😁

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Arnout
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Galaxy S10 Series

Yes I got the blank screen too, give it a few hours

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Kriegar
Apprentice
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Galaxy S10 Series

I managed to get mines in now. Been down all day though

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S1gar
Observer
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Galaxy S10 Series

Yeah I just tried for it to say i was invalid! Check conditions!!!! Got a feeling this is going to be a drawn out issue

Sheldon686
First Poster
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Galaxy S10 Series

My Members App doesn't even show the offer anymore, it did earlier then the blank screen but now its disappeared from the Member App completely.

 

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S1gar
Observer
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Galaxy S10 Series

Another quick one. My gear s3 wont charge on it

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Darkangelxox
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Galaxy S10 Series

Being on hold for 15 mins so far sent message too I'm assuming it's so busy as it's launch day even so you would think they would be ready for the weight of traffic coming their way

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Matt1981
First Poster
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Galaxy S10 Series

I had them showing as a benefit - clicked it, got the blank screen and now it's vanished entitely. 

Is this a scam?? He we blown £900 on a phone under the false provision of a free gift?

 

 

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Olvr222
First Poster
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Galaxy S10 Series

Its now been removed from the benefits part on the app. Guessing they are having issues and will be back up once sorted?

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