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Original topic:

How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 08/03/19 12:24)
Tommylamb
First Poster
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Galaxy S10 Series

So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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255 REPLIES 255
Colin19
Troubleshooter
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Galaxy S10 Series
Once you have your new device / phone you log in with that and it should show up.
That’s my understanding of how it will work.
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AKFIN
Explorer
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Galaxy S10 Series
too early it will come later in the day check BENEFITS in samsung members
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Dale112200
First Poster
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Galaxy S10 Series
Same here!! It's saying date is incorrect, which it isn't. Annoying
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Colin19
Troubleshooter
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Galaxy S10 Series

@AKFIN wrote:
too early it will come later in the day check BENEFITS in samsung members

076737C8-7530-4B98-B167-0145F42EE4B9.jpeg

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Skydarkfly
New Member
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Galaxy S10 Series

Today no link for claim the earbuds?? I received my new s10+ just now......🤬😠😡

Colin19
Troubleshooter
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Galaxy S10 Series

Have you logged into Samsung members on your new phone? 

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AKFIN
Explorer
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Galaxy S10 Series

WELL I have and there is nothing as yet

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RodrigoMesquita
Observer
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Galaxy S10 Series

I have the option but sends me to a blank page

Colin19
Troubleshooter
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Galaxy S10 Series

Server errors!! I would keep trying as it’s probably overloaded 

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NRazaPK
First Poster
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Galaxy S10 Series

I spoke to the technical team they took the details and said they are looking to it as all the customers facing same problem. They said they will contact me over the phone once the problem solved. 

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