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Original topic:

How do you claim the galaxy ear buds with the pre order of s10

(Topic created on: 08-03-2019 08:32 AM)
Tommylamb
First Poster
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So I bought the pre order s10 and it said I can claim some ear buds but cant find it anywhere 

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255 REPLIES 255
Colin19
Troubleshooter
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Once you have your new device / phone you log in with that and it should show up.
That’s my understanding of how it will work.
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AKFIN
Pioneer
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too early it will come later in the day check BENEFITS in samsung members
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Anonymous User
Not applicable
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Same here!! It's saying date is incorrect, which it isn't. Annoying
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Colin19
Troubleshooter
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@AKFIN wrote:
too early it will come later in the day check BENEFITS in samsung members

076737C8-7530-4B98-B167-0145F42EE4B9.jpeg

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Skydarkfly
First Poster
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Today no link for claim the earbuds?? I received my new s10+ just now......🤬😠😡

Colin19
Troubleshooter
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Have you logged into Samsung members on your new phone? 

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AKFIN
Pioneer
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WELL I have and there is nothing as yet

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RodrigoMesquita
First Poster
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I have the option but sends me to a blank page

Colin19
Troubleshooter
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Server errors!! I would keep trying as it’s probably overloaded 

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NRazaPK
Journeyman
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I spoke to the technical team they took the details and said they are looking to it as all the customers facing same problem. They said they will contact me over the phone once the problem solved. 

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