12-03-2019 11:39 AM in
If I enable Hotspot of S10 and i connect my PC to HotSpot of S10, I can't connect to a PPTP VPN. There's some way to fix it. It worked right on the Galaxy S8.
02-04-2019 03:25 PM in
This needs to be resolved ASAP. I have users that left Iphone because Apple stopped supporting PPTP tunneling and went to Samsung because I told them it would work only to find out that it won't. I have a Note 8 and it works fine. Doesn't make sense that the newest version of Android OS and newest edition of the galaxy series won't allow the connections.
04-04-2019 10:01 PM in
I have the same issue on S10+. PPTP Vpn is not working over hotspot on this device.
Instead is working just fine on Galaxy S7.
A very unpleasant surprise. I cannot do my job using this new phone.
07-04-2019 10:09 PM in
Everyone go to Samsung support live chat. Reference this chat web link. make sure you ask for a ticket number.
I have reported this 3 times and every time support says this is the first report. With out a ticket number the problem does not exist.
10-04-2019 05:02 AM in
Confirmed that this is also occurring on S10 and S10+ over here as well.
When using the hotspot of an S8 or a spare Huawei phone - no issues.
Chat support ran through the process where we booted the affected phone into Safe Mode (boot up with the Volume Down Button held down) - still encountered the same issue.
Was also advised to try turning PMF on via Configure Mobile Hotspot - still encountered the same issue. Note: did not have to turn this on for the other 2 working devices.
Currently have already logged a ticket with a valid Service Reference ID but have yet to get a response since then.
11-04-2019 03:02 PM in
Also received large update on 8th April but still the same problem for the S9 - Can't connect the VPN from laptop when sharing mobile internet via S9 ! the VPN works direct from the mobile however