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Original topic:

HotSpot PPTP VPN

(Topic created on: 12/03/19 12:39)
Rebex22
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Galaxy S10 Series

Hi,

If I enable Hotspot of S10 and i connect my PC to HotSpot of S10, I can't connect to a PPTP VPN. There's some way to fix it. It worked right on the Galaxy S8.

Thanks M.

10 REPLIES 10
G1adiator
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Galaxy S10 Series
there has been the same issue on the S9 and no resolution yet that I have seen
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ashep
New Member
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Galaxy S10 Series

This needs to be resolved ASAP. I have users that left Iphone because Apple stopped supporting PPTP tunneling and went to Samsung because I told them it would work only to find out that it won't. I have a Note 8 and it works fine. Doesn't make sense that the newest version of Android OS and newest edition of the galaxy series won't allow the connections.

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CatalinB
First Poster
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Galaxy S10 Series

I have the same issue on S10+. PPTP Vpn is not working over hotspot on this device.

Instead is working just fine on Galaxy S7.


A very unpleasant surprise. I cannot do my job using this new phone.

 

 

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Billybob1
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Galaxy S10 Series

Everyone go to Samsung support live chat. Reference this chat web link. make sure you ask for a ticket number. 
I have reported this 3 times and every time support says this is the first report. With out a ticket number the problem does not exist.

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itsupportsg
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Galaxy S10 Series

Confirmed that this is also occurring on S10 and S10+ over here as well.

 

When using the hotspot of an S8 or a spare Huawei phone - no issues.

 

Chat support ran through the process where we booted the affected phone into Safe Mode (boot up with the Volume Down Button held down) - still encountered the same issue.

 

Was also advised to try turning PMF on via Configure Mobile Hotspot - still encountered the same issue. Note: did not have to turn this on for the other 2 working devices.

 

Currently have already logged a ticket with a valid Service Reference ID but have yet to get a response since then.

 

 

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Billybob1
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Galaxy S10 Series

I just recieved a pretty large update.  It seems to be working for me.  S9+

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G1adiator
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Galaxy S10 Series

Also received large update on 8th April but still the same problem for the S9 - Can't connect the VPN from  laptop  when sharing mobile internet via S9 !  the VPN works direct from the mobile however 

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CatalinB
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Galaxy S10 Series

Is working on S10+!

I have just received an update.

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Rapptor
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Galaxy S10 Series

Got the same problem on my S10.

PPTP VPN ist not working on tethering on my PC

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