Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

HotSpot PPTP VPN

(Topic created on: 10-04-2019 05:02 AM)
5895 Views
Rebex22
First Poster
Options

Hi,

If I enable Hotspot of S10 and i connect my PC to HotSpot of S10, I can't connect to a PPTP VPN. There's some way to fix it. It worked right on the Galaxy S8.

Thanks M.

11 REPLIES 11
G1adiator
Student
Options
there has been the same issue on the S9 and no resolution yet that I have seen
0 Likes
ashep
First Poster
Options

This needs to be resolved ASAP. I have users that left Iphone because Apple stopped supporting PPTP tunneling and went to Samsung because I told them it would work only to find out that it won't. I have a Note 8 and it works fine. Doesn't make sense that the newest version of Android OS and newest edition of the galaxy series won't allow the connections.

0 Likes
CatalinB
First Poster
Options

I have the same issue on S10+. PPTP Vpn is not working over hotspot on this device.

Instead is working just fine on Galaxy S7.


A very unpleasant surprise. I cannot do my job using this new phone.

 

 

0 Likes
Billybob1
First Poster
Options

Everyone go to Samsung support live chat. Reference this chat web link. make sure you ask for a ticket number. 
I have reported this 3 times and every time support says this is the first report. With out a ticket number the problem does not exist.

0 Likes
itsupportsg
First Poster
Options

Confirmed that this is also occurring on S10 and S10+ over here as well.

 

When using the hotspot of an S8 or a spare Huawei phone - no issues.

 

Chat support ran through the process where we booted the affected phone into Safe Mode (boot up with the Volume Down Button held down) - still encountered the same issue.

 

Was also advised to try turning PMF on via Configure Mobile Hotspot - still encountered the same issue. Note: did not have to turn this on for the other 2 working devices.

 

Currently have already logged a ticket with a valid Service Reference ID but have yet to get a response since then.

 

 

0 Likes
Billybob1
First Poster
Options

I just recieved a pretty large update.  It seems to be working for me.  S9+

0 Likes
G1adiator
Student
Options

Also received large update on 8th April but still the same problem for the S9 - Can't connect the VPN from  laptop  when sharing mobile internet via S9 !  the VPN works direct from the mobile however 

0 Likes
CatalinB
First Poster
Options

Is working on S10+!

I have just received an update.

0 Likes
Rapptor
First Poster
Options

Got the same problem on my S10.

PPTP VPN ist not working on tethering on my PC

0 Likes