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Original topic:

Hi there

(Topic created on: 15-10-2021 01:50 AM)
bio200
First Poster
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Galaxy S10 Series
I can't use uk sim card with my s10 5g displaying "limited service"
Can you help with this issue?
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3 REPLIES 3
tunit
First Poster
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Galaxy S10 Series
Get a s21
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Glenntech
Big Cheese
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Galaxy S10 Series
First of all, just double check that the SIM card is installed correctly. I know it sounds obvious, but a simple thing to check.
How did you get your phone?
If you bought it second hand or refurbished. It could be carrier locked and you would have to either use a SIM card for that network provider or try and get the phone unlocked.
Could also need your SIM card carrier supplier to send you the network settings to the phone.
Try going into settings and then connections. You will see network and SIM card settings in there.
Also possibly if its a duel SIM phone, put the SIM card in the other slot on the SIM card tray.
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Mitzzz999
Hotshot
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Galaxy S10 Series
After everything that you have tried what Glenntech has recommended, the worse case scenario is if the imei is blacklisted. Or there could be a genuine fault or issue with the device or antenna. Hope you get it resolved.
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