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Original topic:

Hearing that my S10+ may be delayed until 3/22 - will I miss out on the free buds?

(Topic created on: 12/03/19 21:20)
frustrated1
New Member
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Galaxy S10 Series

I pre-ordered 3 Galaxy S10+ phones and am hearing they may be delayed until 3/22.  Am I going to miss out on my free ear buds based on some retrieval deadline? 

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Ihateclowns
Apprentice
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Galaxy S10 Series

You won't  miss out if you have proof you pre-ordered before the 7th of March. Won't  matter if you recieve them later in the month. What will matter is if you recieve them too late and the promo ends one month later. So as soon as you recieve them apply quickly.

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Colin19
Troubleshooter
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Galaxy S10 Series

@frustrated1 wrote:

I pre-ordered 3 Galaxy S10+ phones and am hearing they may be delayed until 3/22.  Am I going to miss out on my free ear buds based on some retrieval deadline? 


You won’t miss out if you submit your claim when you get your new phone, when did you pre-order?

Date listed on the site.

 

31CEA225-8F97-488B-827D-21D7A74A67D0.jpeg

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Colin19
Troubleshooter
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Galaxy S10 Series

Just received this, although I have two emails confirming receipt of required documents. You have seven days or your claim will be rejected 727556D7-A719-4A68-BB1F-B993DB03DF04.jpeg

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