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Original topic:

Headphones jack not working

(Topic created on: 10/03/19 17:06)
Davidquadros198
New Member
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Galaxy S10 Series

I just bought a new Samsung s10+ and the headphones Jack are not working with different headphones.

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MadHatter
Community Manager
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Galaxy S10 Series

Silly questions (but always helpful to understand)

- Do the headphones work on another device?

- Is it the pair that came in the box that you're having a problem with?

 

There is a test on Samsung Members that checks the ports in the 'Phone Care' tab.

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Libb
Superuser II
Superuser II
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Galaxy S10 Series

How many headphones did you check? If it is a general problem, call service.


SAMSUNG Galaxy Note 10+ Black | Galaxy Note20 Ultra 5G
Galaxy Buds | Galaxy Buds+ | Galaxy Buds Live
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