Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Headphones jack not working

(Topic created on: 10-03-2019 03:29 PM)
Davidquadros198
First Poster
Options
Galaxy S10 Series

I just bought a new Samsung s10+ and the headphones Jack are not working with different headphones.

0 Likes
2 REPLIES 2
MadHatter
Community Manager
Options
Galaxy S10 Series

Silly questions (but always helpful to understand)

- Do the headphones work on another device?

- Is it the pair that came in the box that you're having a problem with?

 

There is a test on Samsung Members that checks the ports in the 'Phone Care' tab.

0 Likes
Libb
Superuser III
Superuser III
Options
Galaxy S10 Series

How many headphones did you check? If it is a general problem, call service.


SAMSUNG Galaxy Z Fold3 5G 512 Black | Galaxy Z Flip
Galaxy Buds | Galaxy Buds+ | Galaxy Buds Pro