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Original topic:

Has anyone received their buds yet? (UK)?

(Topic created on: 25/03/19 10:34)
ColonelPanicky
Explorer
Options
Galaxy S10 Series

Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

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1,342 REPLIES 1,342
Colin19
Troubleshooter
Options
Galaxy S10 Series

@KillYourIdols wrote:

@Mevis wrote:

@Colin19 wrote:

@KillYourIdols wrote:

Operation steal Hackett's buds

 

  • We shall all meet and the designated Postcode (which the world and his wife now know)
  • We shall infifiltrate Hacketts home
  • We shall steal his buds
  • Battle Royal! Winner gets the Buds.

Whos in?


64AE0C5C-762D-4C74-A4C7-0CC111622460.jpeg

Too late I’ve got them😂😂🤪


I got mine but wouldn't mind a second pair.

20190328_163434.jpg

 


Greedy Twat. You're not Invited. Hrumph.


I’ll sell you @Hackett ‘s😂😂

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DanielJLMiller
Navigator
Options
Galaxy S10 Series

@KillYourIdols wrote:

@Mevis wrote:

@Colin19 wrote:

@KillYourIdols wrote:

Operation steal Hackett's buds

 

  • We shall all meet and the designated Postcode (which the world and his wife now know)
  • We shall infifiltrate Hacketts home
  • We shall steal his buds
  • Battle Royal! Winner gets the Buds.

Whos in?


64AE0C5C-762D-4C74-A4C7-0CC111622460.jpeg

Too late I’ve got them😂😂🤪


I got mine but wouldn't mind a second pair.

20190328_163434.jpg

 


Greedy Twat. You're not Invited. Hrumph.


Waittttt how is twat allowed but whatever I accidently wrote earlier got sensored 😂🙄🙄

Mevis
Explorer
Options
Galaxy S10 Series

@DanielJLMiller wrote:

@KillYourIdols wrote:

@Mevis wrote:

@Colin19 wrote:

@KillYourIdols wrote:

Operation steal Hackett's buds

 

  • We shall all meet and the designated Postcode (which the world and his wife now know)
  • We shall infifiltrate Hacketts home
  • We shall steal his buds
  • Battle Royal! Winner gets the Buds.

Whos in?


64AE0C5C-762D-4C74-A4C7-0CC111622460.jpeg

Too late I’ve got them😂😂🤪


I got mine but wouldn't mind a second pair.

20190328_163434.jpg

 


Greedy Twat. You're not Invited. Hrumph.


Waittttt how is twat allowed but whatever I accidently wrote earlier got sensored 😂🙄🙄


It is an essential part of British vocabulary hence it isn't censored.

Colin19
Troubleshooter
Options
Galaxy S10 Series

@DanielJLMiller wrote:

@KillYourIdols wrote:

@Mevis wrote:

@Colin19 wrote:

@KillYourIdols wrote:

Operation steal Hackett's buds

 

  • We shall all meet and the designated Postcode (which the world and his wife now know)
  • We shall infifiltrate Hacketts home
  • We shall steal his buds
  • Battle Royal! Winner gets the Buds.

Whos in?


64AE0C5C-762D-4C74-A4C7-0CC111622460.jpeg

Too late I’ve got them😂😂🤪


I got mine but wouldn't mind a second pair.

20190328_163434.jpg

 


Greedy Twat. You're not Invited. Hrumph.


Waittttt how is twat allowed but whatever I accidently wrote earlier got sensored 😂🙄🙄


Good to see a bit of Levity being applied to this post👍

Fudgy31
Pathfinder
Options
Galaxy S10 Series

all i seem to gert is a vague reply from samsung promotions like this:

 

Good Afternoon,

Thank you for your email.

Please be assured that we do not require any further action or information from yourself as your claim has been successfully validated.

Your reward is currently being processed and prepared for dispatch at our fulfilment centre.

Once shipped, you will receive an update and tracking details from the courier.

Please note it can take up to 30 days from claim validation for rewards to be dispatched.

If you have any further queries, please do not hesitate to contact us.

Kind Regards,

Ellen @ Samsung Promotional Support Team

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Mevis
Explorer
Options
Galaxy S10 Series

@Fudgy31 wrote:

all i seem to gert is a vague reply from samsung promotions like this:

 

Good Afternoon,

Thank you for your email.

Please be assured that we do not require any further action or information from yourself as your claim has been successfully validated.

Your reward is currently being processed and prepared for dispatch at our fulfilment centre.

Once shipped, you will receive an update and tracking details from the courier.

Please note it can take up to 30 days from claim validation for rewards to be dispatched.

If you have any further queries, please do not hesitate to contact us.

Kind Regards,

Ellen @ Samsung Promotional Support Team


Contacting Samsung won't do anything even if you call the Promotional Department directly they can only provide you with your tracking number which won't work anyway until the courier picks it up, so you just have to wait for the e-mail from DX that confirms the pick-up. 

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Fudgy31
Pathfinder
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Galaxy S10 Series

its all just a bit too vague for my liking.

 

my friend had her claim validated and now its coming up with Claim Status: PENDING

 

They are trying to get out of providing them to everyone.

 

How can you got from VALIDATED to PENDING?

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KillYourIdols
Helping Hand
Options
Galaxy S10 Series

@Fudgy31 wrote:

all i seem to gert is a vague reply from samsung promotions like this:

 

Good Afternoon,

Thank you for your email.

Please be assured that we do not require any further action or information from yourself as your claim has been successfully validated.

Your reward is currently being processed and prepared for dispatch at our fulfilment centre.

Once shipped, you will receive an update and tracking details from the courier.

Please note it can take up to 30 days from claim validation for rewards to be dispatched.

If you have any further queries, please do not hesitate to contact us.

Kind Regards,

Ellen @ Samsung Promotional Support Team


Give me £50 and i'll give you an address you can get some from tomorrow. All above board, honest. Might just need a bit of Muscle, that's all :winking-face:

Fudgy31
Pathfinder
Options
Galaxy S10 Series

Whats your paypal address i'll transfer it now

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KillYourIdols
Helping Hand
Options
Galaxy S10 Series

@DanielJLMiller wrote:


Waittttt how is twat allowed but whatever I accidently wrote earlier got sensored 😂🙄🙄


*****

balls

*****

bumhole

*****

tosser

joey

*****

 

EDIT: 4/8, Must try harder