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Has anyone received their buds yet? (UK)?

(Topic created on: 28-04-2019 07:35 PM)
1067 Views
ColonelPanicky
Explorer
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Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?

 

If so, please do advise and I'll PM you my number/ email address.

 

Anyone else in a similar situation?

 

Thanks!

1,345 REPLIES 1,345
dmaxdas
First Poster
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For me, it still says validated, which was from 19th of March.

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Cookie16
Pioneer
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Yeah, that was mines until yesterday. Validated on 19th March. So hopefully yours will change in the next couple of days
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HRapidz
Journeyman
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I've been waiting 38 days now for my buds to arrive. I keep checking the tracking page every day but it still says "validated". Hopefully I get a dispatch email soon. I can't really complain about the delay because I am getting them for free in the the end, it's just annoying that I couldn't enjoy them during the Easter holidays.

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Baps
First Poster
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Validated on the 13th still no update all Samsung is doing is sending templates not useful at all

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SabH
Explorer
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Wow if it was validated on the 13th March then you should call the promotion team.

Right now most of the people still waiting seem to have had theirs validated after the 19th.
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Baps
First Poster
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Way too expensive to call them from where I live. Just keep getting responses like 10 more days tops and we are really sorry. Really pissed 

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Cookie16
Pioneer
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Same here. Every 4 days i get an email saying it will be dispatched within 10 working days

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Baps
First Poster
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When were you validated?

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Mark007
Navigator
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Mine was validated on 11/3

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SabH
Explorer
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You can email them too. They responded to mine within 5 hours last Monday morning.
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