25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
23-04-2019 06:23 PM
Don't go by claim number - I'm 181*** and I have been given a tracking number. Just waiting for them to be dispatched.
23-04-2019 06:25 PM
23-04-2019 06:41 PM
Just wondering if anyone was validated on 20th of March or after that and already got their buds.. Because I was validated on 20th of March and the status is still validated.
23-04-2019 06:44 PM
@Ezaan wrote:Just wondering if anyone was validated on 20th of March or after that and already got their buds.. Because I was validated on 20th of March and the status is still validated.
I was validated on 15th but got mine 3 days ago( almost a week late). I didn't get any text or email about the delivery so I'm sure yours will be there soon.
23-04-2019 06:53 PM
23-04-2019 07:39 PM
@Ezaan wrote:Just wondering if anyone was validated on 20th of March or after that and already got their buds.. Because I was validated on 20th of March and the status is still validated.
Same question, I was validated in the same day
24-04-2019 12:21 AM
24-04-2019 01:00 AM
I also got the same mail 7 days ago stating that the buds will be with me in 10 days at the earliest..
24-04-2019 07:27 AM
It does actually say 10 working days at the very latest. You may be waiting just a little longer.
24-04-2019 08:01 AM - last edited 24-04-2019 08:06 AM
@CianC990 wrote:
This happened to me but my right one. Tried everything to fix it. Ended up having the return for a replacement