25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
04-04-2019 11:21 AM
@Colin19 wrote:
@KillYourIdols wrote:
Why do I get to be Olive Oyl?Because you said you were the prettiest
*Blushes*
04-04-2019 11:23 AM
@ColonelPanicky wrote:So, after contacting urgent@thedx.co.uk (they actually replied quite quickly) I asked if it was possible to pick up from local depot and they obligingly sent me the details where my buds had gone- went there this morning and after around 10 mins of (anxious!) waiting whilst they looked for them, I was handed the parcel at long last! 😀😀
My ''journey":
Claimed 8th March
Validated 12th March
Went to processing sometime last weekend
Got the DX email 2nd April
Picked up from depot 8am this morning!
Highly recommended emailing the above address if you are having problems with your delivery/ would rather go to depot to pick up- they got back to me within a few hours.
Good luck to the rest of you who are still waiting - am sure you'll get them soon!! 😉
A useful post, thank you!
04-04-2019 11:23 AM - last edited 04-04-2019 11:29 AM
@KillYourIdols wrote:
@ColonelPanicky wrote:So, after contacting urgent@thedx.co.uk (they actually replied quite quickly) I asked if it was possible to pick up from local depot and they obligingly sent me the details where my buds had gone- went there this morning and after around 10 mins of (anxious!) waiting whilst they looked for them, I was handed the parcel at long last! 😀😀
My ''journey":
Claimed 8th March
Validated 12th March
Went to processing sometime last weekend
Got the DX email 2nd April
Picked up from depot 8am this morning!
Highly recommended emailing the above address if you are having problems with your delivery/ would rather go to depot to pick up- they got back to me within a few hours.
Good luck to the rest of you who are still waiting - am sure you'll get them soon!! 😉
Welome Aboard. @Colin19 and @Fudgy31 will be along in a min in the speedboat to pick us up.
On my wave Olive
Black is Black by Los Bravos
04-04-2019 11:31 AM
My journey:
Claimed: 8th March
Validated: 13th March
Delivery: Got delivered this morning, love them so far!
Good luck to anyone still waiting 😁
04-04-2019 11:32 AM
04-04-2019 11:34 AM - last edited 04-04-2019 11:35 AM
@KillYourIdols wrote:
@lindi215 wrote:My journey:
Claimed: 8th March
Validated: 13th March
Delivery: Got delivered this morning, love them so far!
Good luck to anyone still waiting 😁
@Colin19 HOW MUCH ROOM IN THAT BOAT?? GOT ANOTHER ONE!
@KillYourIdols Can take three pairs of Buds. You can do the maths for me
04-04-2019 11:41 AM
@Colin19 wrote:
@KillYourIdols wrote:
@lindi215 wrote:My journey:
Claimed: 8th March
Validated: 13th March
Delivery: Got delivered this morning, love them so far!
Good luck to anyone still waiting 😁
@Colin19 HOW MUCH ROOM IN THAT BOAT?? GOT ANOTHER ONE!
@KillYourIdols Can take three pairs of Buds. You can do the maths for me
We all know you and @Fudgy31 don't have any, so thats that then
04-04-2019 11:43 AM
@KillYourIdols wrote:
@Colin19 wrote:
@KillYourIdols wrote:
@lindi215 wrote:My journey:
Claimed: 8th March
Validated: 13th March
Delivery: Got delivered this morning, love them so far!
Good luck to anyone still waiting 😁
@Colin19 HOW MUCH ROOM IN THAT BOAT?? GOT ANOTHER ONE!
@KillYourIdols Can take three pairs of Buds. You can do the maths for me
We all know you and @Fudgy31 don't have any, so thats that then
Oh yeah go ahead take the rip. I’ve got a black pair 😎
04-04-2019 11:44 AM
Course you have....Collected from Samsung themselves.
04-04-2019 11:45 AM
@KillYourIdols wrote:Course you have....Collected from Samsung themselves.
Yip Olive and I set sail yesterday to collect them.